Privacy Policy

22 Yard Cricket | Australia

Last updated: 26 October 2026

At 22 Yard Cricket, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and share information when you visit our website, purchase products or use our services.

Our business is operated by 22 Yard Sports Pty Ltd, trading as 22 Yard Cricket. Our online store is powered by Shopify.

Information We Collect

When you interact with our website or services, we may collect:

  • Personal details: Name, email address, phone number, billing address and delivery address.
  • Order information: Purchases, payment transactions, returns, exchanges and warranty enquiries.
  • Payment information: Payment methods and transaction details processed through authorised payment providers.
  • Account information: Customer account details, preferences and settings.
  • Website information: IP address, device information, browser details, cookies and browsing activity.
  • Communications: Information provided when contacting us about products, orders or services.

Information may be collected directly from you, automatically through our website or through service providers and business partners.

How We Use Your Information

We use personal information to:

  • Process orders, payments and deliveries.
  • Manage returns, refunds, exchanges and warranty claims.
  • Provide customer support and respond to enquiries.
  • Maintain customer accounts and transaction records.
  • Improve our website, products and shopping experience.
  • Send promotional offers and updates where permitted by law.
  • Prevent fraud, maintain security and comply with legal obligations.

Payments & Information Security

Our website uses Shopify and supported payment providers to facilitate secure online transactions.

We take reasonable measures to protect customer information against unauthorised access, misuse or disclosure. However, no online system can guarantee complete security.

Personal information is retained for as long as reasonably necessary to provide our services, maintain business records, resolve disputes and meet legal obligations.

Cookies & Advertising

Our website uses cookies and similar technologies to support shopping cart functionality, remember preferences, analyse website performance and improve the shopping experience.

We may also use website activity and cookies for advertising, marketing measurement and relevant product recommendations.

You can manage certain cookie preferences through your browser settings or available website privacy controls.

You may unsubscribe from promotional emails at any time using the unsubscribe link provided.

Sharing Your Information

We may share relevant personal information with trusted service providers, including:

  • Shopify and website technology providers.
  • Payment processing services.
  • Shipping and delivery partners.
  • Marketing and analytics providers.
  • Professional advisers where necessary.

We may also disclose information when required or authorised by law or in connection with legitimate business transactions.

Some service providers may process or store personal information outside Australia. Where applicable, we take steps required by relevant privacy laws in relation to overseas disclosures.

Shopify & Customer Data

Our online store operates through Shopify, which collects and processes certain information when customers browse, interact with or purchase through our website.

Shopify may also independently process information for certain services, including security, personalisation and advertising features. Depending on the features enabled, this may involve information from interactions across participating Shopify stores.

For further details, please review the Shopify Consumer Privacy Policy.

You can also visit the Shopify Privacy Portal to learn about available privacy choices and requests relating to Shopify's processing of personal information.

Your Privacy Rights

Depending on applicable laws, you may have the right to:

  • Request access to personal information we hold about you.
  • Request correction of inaccurate or outdated information.
  • Request deletion of personal information where applicable.
  • Update your marketing preferences.
  • Raise concerns about how your information is handled.

Certain information may need to be retained for legal, accounting or other lawful purposes. We may verify your identity before processing privacy requests.

Children's Privacy

Our website is not specifically directed towards children, and we do not knowingly collect personal information from children beyond what may be necessary for legitimate transactions or services.

Parents or guardians who believe a child has provided personal information may contact us to request assistance.

Third-Party Websites

Our website may contain links to external websites, social media platforms or services operated by third parties.

These websites maintain their own privacy practices. We encourage customers to review their privacy policies before sharing personal information.

22 Yard Cricket is not responsible for the privacy practices of websites outside our control.

Privacy Enquiries & Complaints

If you have questions about your personal information or concerns about our privacy practices, please contact us.

We will review your enquiry and respond within a reasonable timeframe.

If you are dissatisfied with our response, you may be entitled to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) or another relevant privacy regulator.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our business operations, technology, service providers or legal requirements.

Any revised version will be published on our website with an updated date.