Shipping Policy
At 22 Yard Cricket, we are committed to making your shopping experience simple and convenient. Whether you're purchasing a new cricket bat, protective gear or accessories, we aim to get your order to you safely and efficiently, wherever you are in Australia.
🚚 Shipping Options
We offer Standard Shipping and Express Shipping for eligible orders across Australia.
Shipping options and applicable charges are calculated automatically at checkout based on your delivery location and order details.
Please note: Express Shipping may not be available in all locations.
📦 Order Processing & Dispatch
We aim to process and dispatch in-stock orders daily, Monday to Friday, excluding public holidays.
Orders placed on weekends, public holidays or after our daily dispatch cut-off will generally be processed on the next business day.
Your order will be dispatched from our Canberra or Sydney store, depending on stock availability.
⏱️ Estimated Delivery Times
Delivery times depend on your location, selected shipping method and delivery conditions.
- Standard Shipping: Our regular delivery option for orders across Australia.
- Express Shipping: A faster delivery option for eligible locations.
Delivery timeframes are estimates and are not guaranteed. Regional and remote deliveries may take longer.
Please note that delivery estimates do not include order processing time.
📍 Order Tracking
Once your order has been dispatched, you'll receive a shipping confirmation with tracking information, where available.
Tracking updates may take some time to appear after dispatch.
🏬 Free Local Pickup
Prefer to collect your order? We offer FREE local pickup from both of our stores.
Canberra Store
1A/38 Dacre Street, Mitchell ACT 2911
Sydney Store
Suite 3, 168 Forest Road, Hurstville NSW 2220
Local pickup is subject to stock availability at your selected store.
Please wait for your pickup confirmation before visiting.
📝 Delivery Address Information
Please double-check your delivery address before completing your order.
If you notice an error, contact us as soon as possible. Once your order has been dispatched, changes to the delivery address may not be possible.
Additional postage charges may apply if your order needs to be resent due to incorrect or incomplete delivery information provided at checkout.
📦 Multiple Parcels & Split Shipments
Sometimes, products in the same order may be dispatched separately from our Canberra and Sydney stores.
If your order arrives in multiple parcels, you won't be charged any additional shipping fees beyond the shipping amount confirmed at checkout.
🛡️ Delayed, Lost or Damaged Deliveries
We take care when preparing and dispatching your orders. However, unexpected delays may occasionally occur due to weather, peak delivery periods or other circumstances.
If your order is significantly delayed, missing or arrives damaged, please contact us so we can investigate and assist with an appropriate resolution.
Your rights under the Australian Consumer Law remain protected.
📦 Large & Bulky Items
Some oversized or heavy cricket equipment may require special delivery arrangements.
If any additional arrangements or charges are necessary, we'll contact you before proceeding.